This page summarises all of the events and activities that Creativeworks London has produced or was involved in. Included are also events and activities that were organised by our collaborators and/or partners.

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This event has passed.
Deconstructing Digital Audiences & Digital Journeys Meetup
September 19, 2014 6:30 pm
September 19, 2014 8:30 pm
August 27, 2014
The Photographers' Gallery
16-18 Ramillies Street, London, W1F 7LW, United Kingdom

Art of Digital London will explore how we talk about audiences. We will be looking at how audiences use digital platforms to access cultural content, and how we – as organisations – use metrics to trace behavioural patterns and build pictures of user journeys.

Most organisations tend to define their audiences through the criteria set by funders for reporting. However, outcomes are largely predetermined by the question posed, in that you tend to find what you look for. Therefore if we rely solely on information gathered to satisfy funders’ categories, devised for their own requirements and advocacy work, are we missing other insightful data? Are we in fact culpable of actually negating alternatives, squeezing all the audiences we have into the descriptions set for us?

In order to understand, or even talk about, audience behaviour we need to be able to define it. So in this session we’re exploring meaningful, actionable research and metrics that will help us achieve this.

We’ll also look at existing datasets available to us that are based on the census and consumer behaviour. However, as they are expensive for individual organisations to use is the future perhaps in open datasets that organisations can contribute to? Is this even feasible?

It’s also important to recognise that the concept of data here isn’t confined to online metrics, it could be interviews or additional questions to existing research.

Lastly, the session will also provide an opportunity to muse on how platforms and the prevalence of mobile, networked devices are leading different types of social behaviour. And we couldn’t think about audiences without looking at CRM, Big Data and Open Data, and understanding the power of critical mass.

As with all our sessions, we have asked experts and practitioners to present their ideas on and around the subject.


Please click here for more information and to reserve yourself a place.

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Queen Mary - University of London
Arts & Humanities Research Council
European Union
London Fusion

Creativeworks London is one of four Knowledge Exchange Hubs for the Creative Economy funded by the Arts and Humanities Research Council (AHRC) to develop strategic partnerships with creative businesses and cultural organisations, to strengthen and diversify their collaborative research activities and increase the number of arts and humanities researchers actively engaged in research-based knowledge exchange.